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New Software Components
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CAPITAL Server Agent V8 |
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Description |
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Create, maintain and manage repetitive processing tasks.
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Performs data imports and exports of record and transaction data
simultaneously with user access.
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Allows admin staff to control access to the database and shut down
and keep users out of the system for maintenance and upgrading.
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Schedule database back-up procedures.
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Schedule database maintenance procedures.
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Schedule execution of scripts and third-party application programs.
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Schedule execution of Visual Builder forms and reports.
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Email status and activity reports to administration staff.
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Manage central administration tasks such as user security.
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CAPITAL Warehouse Manager V8 |
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Description |
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CAPITAL's
Warehouse Management solution has been significantly upgraded in the
V8 release, to offer a fully integrated state-of-the-art warehouse
management solution from small to medium and very large businesses. CAPITAL Warehouse
Manager offers many features and functions found only in systems
costing tens of thousands of dollars more. |
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Multi-bin storage tracking.
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Create and manage multiple warehouses per company.
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Cross-docking.
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Expiry date tracking.
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Receive and put away supplier purchase orders, stock transfers and
customer returns.
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Import ASN (advanced shipping notice) information electronically.
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Process and dispatch customer orders, stock transfers and supplier
returns.
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Computer directed put away and pick.
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Manual (operator controlled) put away and pick.
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Multiple pick and pack strategies: pick from most accessible bin,
pick to clear bin, pick based on best unit of measure match.
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Pick and put away strategies can be fully customised.
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Pick by order number, priority, customer, bin, product item, carrier
or zone of dispatch.
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Integrated with RA (Return Authorisation) management.
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RF/wireless mobile scanning support using a variety of data
collection devices.
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Graphical user interface support with conventional and mobile
scanners.
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Scanner or keyboard controlled dispatch and put away.
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Fully integrated with CAPITAL's stock control, customer, supplier,
debtor, purchase order and billing systems.
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Paper based or paperless pick lists.
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Support for picking and packing in unlimited units of measure such
as each, dozen, pack, pallet, carton, case, etc.
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Variance reporting by bin versus accounting quantities.
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Troubleshooting reports such as negative bin quantities, staging
area/bins with quantities, etc.
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Wireless or paper based 'snapshot' stocktaking.
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Stocktake variance reporting
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Import and export stocktakes.
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Filter orders by multiple criteria such as exclude partial order
ships, special items, forward dated ships, department, etc.
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Bin/storage location property definitions include weight, capacity,
volume, length, width and height, temperature and humidity, ranking,
and special storage requirements.
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View items pending dispatch by date of order, priority, order
number, account code, zone, carrier, volume, weight, and other
criteria.
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Bulk storage to pick face auto-replenishment computer directed
instructions to
warehouse staff.
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Transfer stock between bins and internal locations.
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Organise inventory within the warehouse by bin/storage unit, zone
and location.
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Accept or reject arrival or dispatch stock by percentage tolerance.
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Dispatch with automatic invoice generation.
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Automatically send email confirmations of dispatched goods.
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Print shipping labels, delivery dockets, courier dockets, and other
stationary forms automatically, based on fully customisable user defined
criteria.
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Optionally directly deliver into stock, bypassing purchase order
processing.
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Optionally automatically generate supplier invoices on receipt of
inventory matched against purchase orders via the warehouse.
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Optionally prompt for freight, insurance and handling charges from
warehouse.
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Optionally prompt for payment, such as credit card processing, from
warehouse.
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Define barcode alternatives for product codes (inners/outers), e.g.,
barcode for cartons, cases, packs, pallets, in addition to base
product barcode.
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CAPITAL Sales Force
Manager
V8 |
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Description |
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CAPITAL's
Sales Force Manager software provides a structured solution for
managing your sales team's workload, customer and prospect contacts, and sales
forecasting and lead generation process. |
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Fully customizable contact management screen for tracking customers,
leads and prospects.
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Full contact history management tracking.
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Contact and appointment scheduling.
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To-do/action list management.
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Pipeline management and assessment. Track lead referal, lead type, probability of closing, stage of opportunity, etc, Calculate weighted average probable sales in pipeline.
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Raise quotations, sales orders, and invoices directly from within
SFM.
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Examine, compare and contrast customer purchase histories.
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Integrated customer specific pricing.
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Immediate advisory information on product availability and lead
times to your customers.
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Import and export contact data.
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Links to Microsoft Word, Excel and Outlook.
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Targeted paper, fax or email based mail-outs.
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Sales performance analysis by salesperson.
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Sales performance analysis by area, territory, state, postcode,
region, product group, product family, customer, customer category,
supplier and user defined.
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Sales commission analysis.
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Analysis of conversion rates: success, failure, open, inactive.
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Supports multiple contacts per prospective company or organisation.
- Supports multiple opportunities per prospect or company.
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Set sales targets by customer, customer category, product, product
group, product family, salesperson, territory, and state.
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Identify underperforming products by customer, customer category,
product, product group, product family, salesperson, territory and
state.
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Identify suitable customers for the launch of new products.
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Monitor salesperson call activity.
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Automatically fax, print or email sales literature.
- Identify lead generation source: customer, supplier, prospect, other, and/or by specific referrer, as well as lead type, such as campaign code or area/territory.
- Preview images
here.
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CAPITAL Office: Professional, Enterprise &
Corporate Editions V8 |
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Description |
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CAPITAL V8 is the next generation application suite based on the
CAPITAL Series 7 codebase, but built using next generation native
32/64-bit compiler technology. CAPITAL V8 is built on an extremely
robust application framework that has been developed by the CAPITAL
Office Business Software development team from the ground up, giving
the developers complete control over quality assurance and operating
behaviour issues. CAPITAL V8 eliminates the memory limitations of
Series 7, and opens a doorway into new technologies such as 64-bit
computing.
CAPITAL V8 is 100% backward compatible with Series 7, so it will be
possible to run a mix of Series 7 and V8 components on your server
and desktop as these components are rolled out during 2006-2007.
Beyond incremental improvements in performance, stability and
robustness, V8 will incorporate the latest design look and feel of
the Windows Vista operating system. |
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Compatible with Windows 64 bit operating systems.
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Microsoft 'Vista' look & feel.
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Higher performance and more efficient memory management.
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More powerful second generation CBS (CAPITAL Business Script)
integrated scripting and programming language.
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New and improved integration with co-resident applications such as
Microsoft Word and Outlook.
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CAPITAL GL Controller V8 |
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Description |
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CAPITAL GL Controller V8 is the CAPITAL Office enhanced financial
management component and general ledger.
New features specific to CAPITAL GL Controller include: |
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Transaction drill-down from the Account Navigator. View all
transactions that make up an account balance in any period, and open
selected transactions with one click of your mouse.
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Integration with CAPITAL Server Agent allows secure real-time
postings to the general ledger from all system sub-ledgers. (Roll
back support available in the Corporate Edition only.) Eliminates
the need to run end of period processes.
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Auto-reversing accrual management system.
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Customisable menu map front screen.
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CAPITAL Helpdesk V8 |
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Description |
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CAPITAL
Helpdesk manages contact and communication issues with your user and
client base. It will allow you to manage contact details, issue user
ID's, record contact history, open 'tickets' for managing support
requests, and open, email or fax documents such as FAQ's and
contracts, to your clients. The integrated Expert System also allows
operators to access dynamic trouble-shooting advice on product
specific issues. |
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Incident and issue management tracking from point of contact to
resolution.
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Escalate technical issues to the technical staff and engineers who
have the required qualifications.
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Document and file tracking, such as FAQ's, technical bulletins,
knowledgebase articles, product brochures, graphic, video files and
miscellaneous files. These may be inspected during customer contact
or emailed to customers.
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Contract Management Tracking manages the contract type, period of
cover, expiry date, service plan, warranty cover and other service
agreements and commitments.
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Contract Management renewal tracking with automatic pro forma
invoice generation. Pro forma documents may be directly emailed to
service agreement holders.
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An integrated 'Expert System Builder' permits the creation of
Troubleshooting Wizards to assist operators in stepping through
common user issues and problems, using a multiple choice question
and answer format. The collected data and final outcome may be
stored as a result record in the database to escalate the issue to
other staff such as technicians and engineers.
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CAPITAL CRM (Customer Relationship Management) V8 |
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Description |
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CAPITAL
CRM (Customer Relationship Management) combines all of the features of CAPITAL
SFA (Sales Force Automation) and
CAPITAL HelpDesk for customer service and support, plus adds it own
advanced range of features, to provide a sophisticated client
management solution for your sales and service teams. |
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Incorporates all of the functionality of CAPITAL Sales Force Manager.
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Incorporates all of the functionality of CAPITAL Helpdesk
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Marketing campaign management, performance and cost tracking.
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Relationship management for resellers, agents, sub-agents and
distributors.
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CAPITAL Service Manager Scheduling V8 |
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Description |
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CAPITAL's
Service Management Scheduler is a visual scheduling tool that fully
integrates with CAPITAL Service Manager to assist with coordinating
service jobs within your organisation. |
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Fully integrated with CAPITAL Office V8 Service Manager.
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Ideal for field service or any 'job' based work environment.
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Drag and drop appointment schedules for multiple technicians and
support staff using your mouse.
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Automatic checking for schedule clashes with immediate visual
feedback.
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Email job bookings to staff mobile phones and other electronic
devices (where supported.)
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Work may be scheduled over multiple time periods.
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Dynamically scaleable time display.
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Integrates with staff work rosters, holidays, overtime, and other
absent time.
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Factors in estimated travel times into job bookings.
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Rearrange technician scheduled work and customer service work
appointments with the drag of your mouse.
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IMPORTANT,
PLEASE NOTE:
Product
release dates & features are subject to change without notice.
CAPITAL Office Business Software reserves the right to change the contents
of this document on a periodic basis subject to user demand and market
interest. From time to time it will be necessary to release certain promised
features sooner than announced and as a consequence delay the release
of other components. This page features major new enhancements. Planned
enhancements to existing features are not listed here. |
Business Software
You Won't Outgrow
CAPITAL Office is a trademark of Capital Office
Business Software. All other products mentioned are registered trademarks
or trademarks of their respective companies. Copyright © 1985-2008
Will Nitschke for CAPITAL Office Business Software. All rights reserved.
Capital
Office Business Software Home Page: www.capitaloffice.com.au
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