Locked 1 post Page 1 of 1
How to Assign a Reply Email Address to a User
  • COBS Tech Support
    Posts: 667
    Joined: Fri Sep 09, 2005 8:23 am

    How to Assign a Reply Email Address to a User

    by COBS Tech Support » Wed Jun 20, 2018 9:04 am

    1. From the main menu (when you first start the software) select Toolbox|Staff Profiles
    2. Under the "Name" column locate your name.
    3. Press Edit.
    4. Next to "Email" change or set the email to your preferred email address.
    5. Press Save.

    If your name does not appear on this list you will need to add it:

    1. Instead of pressing Edit in step (3) above, press Add.
    2. Next to "Code" enter a short code such as you initials.
    3. Next to "User Name" enter the EXACT name that appears on the status bar after you log in.
    4. Next To "Email" change or set the email to your preferred (reply) email address.
    5. Press Save.

    NOTE: Step (3) is important. The name on your profile must exactly match the name that appears on the status bar (bottom of application) after you log in.
Locked 1 post Page 1 of 1

Who is online

Users browsing this forum: No registered users and 0 guests