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Print Dialogue Box appears on a different users terminal

 
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JeffG



Joined: 31 Aug 2013
Posts: 87
Location: Sydney

PostPosted: Tue Mar 14, 2017 1:15 pm    Post subject: Print Dialogue Box appears on a different users terminal Reply with quote

Hmmmm.

this one has got me. For some reason, yesterday the visual builder print dialogue box instigated from one user is appearing on anothers terminal to select the printer.

happens every 3rd time or so

Any ideas ????
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COBS Tech Support



Joined: 09 Sep 2005
Posts: 606

PostPosted: Wed Mar 15, 2017 3:36 pm    Post subject: Reply with quote

This typically happens when an IT person sets up users and copies existing users settings into a new user profile, which makes the software think that both users are the same user.

You can try turning off Distributed Printing under Form Settings, or if that is not an option for you because you run a very old version, set-up a unique print spooler file for your VB printing. Do this under Print Job Manager, Advanced.
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JeffG



Joined: 31 Aug 2013
Posts: 87
Location: Sydney

PostPosted: Wed Mar 15, 2017 7:36 pm    Post subject: Reply with quote

Ah Ha...

that would be because in a different thread I was asked to use the bms.exe /config switch and point all users to the same capwin.ini. I have reversed this now and all users now point back to the individual capwin.ini files.

so all should be good from here on in. Thanks
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COBS Tech Support



Joined: 09 Sep 2005
Posts: 606

PostPosted: Thu Mar 16, 2017 4:31 pm    Post subject: Reply with quote

Please point us to the thread where you claim we gave you incorrect technical information.
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