Slow Performance Running CAPITAL

CAPITAL Slow Opening Files

If you have CAPITAL GL Controller installed do the following:

1. From the menu select Maintenance|Database Maintenance|Clean/Repair Databases

2. Click on Clean Databases

3. Click on Proceed

Also perform a clean operation in CAPITAL.

1. Start Installation Workshop or the INSTALL program.

2. Select Toolbox|Database Maintenance

3. Click on OK.

4. Repeat steps 2-3 for each company you use.

CAPITAL Slow After Deleting Records

Perform a Database Maintenance operation. See the section above for specific details.

CAPITAL Performance is Sluggish

These issues can affect the performance of CAPITAL:

    When running with Multi-user Fast Mode unticked or set to "No". Under CAPITAL 2.7 Multi-user Fast Mode can be activated by starting INSTALL and selecting Behaviour Defaults under the Install menu. For CAPITAL Series 7, select from the menu Install|Advanced|Special Options.

Ticking the Multi-user Fast Mode setting ensures that the system performs at peak performance and utilizes available hard disk system caches. Activating this option may decrease reliability on an unstable PC or network. However, this option should only be used as a temporary measure until the computer or network problem is resolved.

    If the serial number, batch number, size/colour/style/lot and special property tracking system is heavily used, performance can degrade over time. A Database Maintenance should be performed on a regular basis to restore performance. See the instructions above.

    Doing a Database Maintenance on a regular basis is recommended. It should be done in CAPITAL Office and the general ledger. Do it at least once a month. If users have deleted a large number of records (e.g., a system batch from the GL) do the Database Maintenance afterwards to restore performance.

    Performance can be affected by having a very large number of global customer special price rules in the system. This is the case if adding stock items on sales orders, quotations and invoices is slow. Reduce the number of rules or reorganise the pricing system so as to use less global rules.

Additional Performance Considerations For CAPITAL 2.7

    Check that you have sufficient conventional memory in your system. Press [ALT]-[0] and examine the free pool setting. There should ideally be 100K or more of memory available. 50K or less can reduce system performance by half. If free memory is very low, try allocating 2MB or more memory to the application. Check your property settings and leave memory allocations set to "auto".

     If CAPITAL has less than 100K of memory available, you should allocate either EMS or XMS memory for its use.

If it takes several minutes to load CAPITAL or performance continues to be slow, execute the following statement before starting CAPITAL:

SET CAPMEM/=DT250000

Place this statement in your AUTOEXEC.BAT or if you are using Windows ME, place it in a line above CAP.EXE inside a batch file used for starting CAPITAL.

Also see:

Slow Performance Under Windows NT/2000

Customer Special Pricing Performance Issues

09/05/2001