Delivery Zones
Enterprise & Corporate Edition Only
To access the Delivery Zone Table select Tables|Back Order Control|Delivery Zones from the main menu.
The Delivery Zone Table allows you to specify delivery zones for back orders. If entries are placed in the Delivery Zone Table, CAPITAL examines each sales order or back ordered invoice and attempts to match the rules in the Delivery Zone Table to the characteristics of the transaction. If a match is found, the applicable delivery zone code is then assigned to your back ordered items.
For example, if you specify a delivery zone rule that any delivery to the postcode 2155 is "zone 4", then if the delivery postcode of the sales order (or invoice containing back orders) is 2155, then all back ordered items are assigned to this delivery zone. It would then be possible to print a report showing which back ordered items were assigned to which delivery zones. This is very useful if you need to pack and ship customer orders according to the delivery area.
It is possible to associate customer orders with the following:
Postcodes
Suburbs
States
Regions (user definable)
Customer Categories
Weight
Volume
Number of packages (user definable)
It is also possible to create your own associations using the Delivery Zone Script Hook.
Managing Delivery Zones
Find
Press this button to locate an existing Delivery Zone Rule.
Add
Press this button to add a new rule.
Edit
Press this button to edit an existing rule.
Delete
Press this button to delete an existing rule.
Entering Delivery Zone Rules
Zone Code
Enter the zone code which may be up to 8 characters long. Every rule must be assigned to a zone.
Description
A short description for your own reference that describes the zone.
Postcode
If you wish to match this zone to a particular postcode on your sales order or back order invoice, enter
the postcode here and be sure to tick 
the checkbox next to the Postcode field. CAPITAL will only match the postcode
if it is ticked. Note that CAPITAL matches the delivery address postcode, not the account address postcode,
when determining whether this zone should be applied.
Postcode
matching is performed very quickly by CAPITAL even if you enter hundreds or thousands of postcodes.
Suburb
If you wish to match this zone to a particular suburb on your sales order or back order invoice, enter
the suburb here and be sure to tick
the checkbox next to the Suburb field. CAPITAL will only match the suburb
if it is ticked. Note that CAPITAL matches the delivery address suburb, not the account address suburb,
when determining whether this zone should be applied.
Suburb
matching is performed very quickly by CAPITAL even if you enter hundreds or thousands of postcodes.
Spelling
is very important. If a suburb is misspelt it will not be matched. It is recommended that you use CAPITAL's
Postcode table when entering suburbs. Press the look-up button or F12 when your cursor is in the Suburb
field to access CAPITAL's database of Australian postcodes.
State
Enter the state if you wish to match this zone to a specific delivery address state. Be sure to tick
the checkbox next to the State field, otherwise CAPITAL will not attempt
to match it.
Region
The Region field is reserved for future use and by the Delivery Zone Scripting Hook.
Category
Enter the customer
category if you wish to match this zone to a specific customer account category. Be sure to tick
the checkbox next to the Category field, otherwise CAPITAL will not attempt
to match it.
Weight
Enter the maximum weight that the total order must weigh for this zone to be applied. The order must equal
or exceed the weight entered here. Be sure to tick
the checkbox next to the Weight field, otherwise CAPITAL will not attempt
to match it.
Any
unit of weight may be used so long as you use it consistently. For example, weight may be KG, tonnes,
grams, etc.
Volume
Enter the maximum volume that the total order must have for this zone to be applied. The order must equal
or exceed the volume entered here. Be sure to tick
the checkbox next to the Volume field, otherwise CAPITAL will not attempt
to match it.
Packages
The Packages field is reserved for future use and by the Delivery Zone Scripting Hook.
Comment
You may optionally enter a comment here relating to this zone.
Hints & Tips
Although the delivery zone is assigned automatically (if a successful match is found), the zone may still be edited in the Back Order Control Centre. Simply highlight the Zone column with your mouse or keyboard and type in a different zone code.
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