If you are running foreign currencies, the difference may be a result of the exchange rate variance. Print an exchange rate variance report for suppliers and examine the balances in your general ledger foreign currency exchange rate gain/loss accounts.
Remember that any transactions assigned to internal accounts do not transfer into the general ledger.
Statement ageing is incorrect. Why?
Check your Date Due fields via Supplier or Customer Transaction Entries. The due date may have been forward dated by more than one month. For normal calendar month ageing (30 day terms), the due date should be the first day of the following month.
Statements don't print. Why?
Go to Supplier or Customer Accounts and make sure the Statement field is ticked or.
The message "Allocating transactions" regularly appears on the status bar when I access the account.
On-the-fly recalculation of accounts is an automatic process performed by CAPITAL when:
Users have previously logged on with an earlier date.
Ensure in a network that all users get their time and date settings from the file server, otherwise this
message may appear often.
Ensure that the Age by Terms setting under the Supplier or Customer Account is NOT ticked for best performance.
Customers
Statements don't Balance Why?
Try performing a Customer Account Recalculation and let the system check for problems.
suppliers
Statements don't balance. Why?
Try performing a Supplier Accounts Recalculation and let the system check for problems.
